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Terms & conditions

This site, colins.ai (hereafter referred to as Colins AI, site, or website) is owned and operated by Colins AI Technologies LLC (hereafter referred to as Colins AI, we, or company).

Please carefully read, review, and understand our Terms and Conditions before using any services or products from colins.ai. Your access to and use of this website and its products indicate that you accept and agree to be bound by these terms and conditions.

If you do not agree with these terms, you should leave the site immediately and not use any of the materials or services available here.

1. Limitation of liability

Under no circumstances shall Colins AI be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, profits, or business interruption, arising out of the use, or inability to use, the materials on this site, even if Colins AI or an authorized representative has been advised of the possibility of such damages.

If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume all associated costs.

2. Commercial Agreements

Colins AI services, platforms, and tools are provided under a commercial contract agreement. Each commercial agreement includes access to support and maintenance of the technology implemented.

You are not permitted to resell, redistribute, or offer Colins AI products or services, modified or unmodified, without our written consent.

3. Ownership and liability

All Colins AI products, solutions, and materials remain the intellectual property of Colins AI Technologies LLC. You may not claim ownership of our services, whether modified or unmodified.

Our products and services are provided without warranty of any kind, expressed or implied. Colins AI is not liable for any losses or damages resulting from the use or inability to use its products.

User accounts and commercial agreements are non-transferable . For commercial partners: Please ensure your clients purchase their own licenses if they require direct support access.

4. Refund policy

We believe you’ll love Colins AI! Still, if you're not satisfied, we offer a partial refund depending on the project and sector. We might ask for feedback to help us improve, but you’re under no obligation to share.

5. Warranty

Colins AI services are provided without any warranty, either expressed or implied. We do not guarantee full compatibility with all systems, devices, third-party plugins, or external systems. Before purchasing, you may review demos or contact our support team to verify compatibility with your setup.

6. Account termination and suspension

Colins AI reserves the right to suspend or terminate any user account without prior notice for reasons including but not limited to

  • Abusive, defamatory, or malicious behavior towards Colins AI staff or customers
  • Spreading false information or misleading reviews
  • Unauthorized resale, distribution, or promotion of competitor products
  • Involvement in hacking, spamming, piracy, or illegal activities
  • Security threats due to account compromise or unauthorized sharing

7. Privacy policy

We value your privacy. Colins AI does not sell, rent, or share your personal information with third parties. Your data is used solely for purposes such as

  • Order processing
  • Account management
  • Billing disputes
  • Fraudulent activities
  • Legal compliance

By using Colins AI services, you consent to the collection and use of your data by our Privacy Policy.

Read our detailed privacy policy